The Need
Carol, a pensioner from Auckland, was struggling with her daily living costs. Receiving the pension as her only income didn’t leave her with much leftover for simple pleasure like going out for coffee with friends, or buying presents for her grandchildren.
One of the biggest drains on her income was her GEM Visa credit card, which was incurring interest at 29.95%.
She wanted to reduce the amount of interest she was paying to free up more of her income to help make life a little easier.
The Challenge
Loansmart arranged a debt consolidation loan for Carol, which involved paying off all her credit cards and giving her a new loan at a lower interest rate of just 18.95%.
This significantly reduced her monthly debt repayments, enabling her to enjoy that bit of extra income she needed.
One of the challenges Carol faced during this process was completing the electronic contract, as she struggled a bit with technology.
While Loansmart’s paper-free loan process is welcome for many customers, some clients who may not be so confident with technology can find this a little tricky.
However, our friendly and patient loan advisor was able to guide Carol through the process step-by-step to make it as easy as possible for her.
The Solution
Carol was able to complete the signing of the contract and received her new loan at a significant monthly savings.
This was her feedback to her loan advisor:
“Thanks heaps for your help with this. And thanks for your patience. Times are pretty tough at the mo. It’s great not having to pay 29% interest anymore. I will definitely recommend you. Thanks again.”
At Loansmart, we’re all about making getting a loan as easy as possible. We jump through hoops so you don’t have to!
Everything about how we work is simple, from our quick 2-minute application form to our 100% online loan process.
Many of our loan applications are approved online in 1 – 2 hours*, with same-day payout possible*.
But it’s not just our speed and simplicity that makes us so good, it’s also that through us, you get access to a fantastic network of low-cost lenders.
As a loan broker, we put your application in front of multiple lenders so you can choose the best rates and repayment options. More lenders gives you more choices and more chances of being approved!
We want you to succeed financially, so our loan advisors take the time to look at your entire lending situation to try and find a better deal for you. With us, you can be sure you’re getting a fairer deal from a low-cost lender that cares.
*Subject to responsible lending checks and criteria.
